47% of home service businesses are handing their customers to the competition… You might be one of them.
This is a silent killer for home service businesses.
And most don’t realize it.
If you’re spending any time or money on marketing, then check out how most home service businesses are just dropping half of their marketing dollars down the toilet.
A study of 142 small businesses found that nearly half missed more than 50% of their incoming calls from new leads. And when a potential customer is searching on Google or calling from an ad, odds are they’re not going to leave a voicemail—nearly 75% of people don’t. They’ll just move on, going down the list, calling the next service that answers.
That means every missed call could be a booked job for your competitor.
Like most home service businesses, you spend time making sure you get referrals, you spend money on ads, and you spend time getting your business in the search engines…
Half of that time and money is down the toilet if you’re not simply answering your phone live.
Customers judge your business by how fast you respond.
And if you’re not answering live every time, you could be handing that customer to a competitor.
Good news? You don’t have to hire a full-time receptionist. Or lose another lead.
There’s a smarter, affordable fix—and it’s already working for home service businesses just like yours.
A new US-based answering service that has made headway in the home service industry.
Training enthusiastic reps to answer with a smile, build rapport, answer questions…
… and book service appointments on your calendar.
They’re called Call Porter.
Here’s a real result from Call Porter helping a lawn care company:
“The cost is tiny compared to what we save in time and new customers. Before Call Porter, I was constantly on the phone. I was the only person answering phone calls, so as a result, not running my lawn business. I was also missing calls because I was juggling everything. I’ve tried voice mail services, but I would lose sales. With Call Porter, I’m now confident that new customers are being taken care of. In less than 90 days, Call Porter has answered 119 calls, and 57 (47%) were requested services.
That’s over 50+ hours of my time saved, and potentially 30+ new customers acquired I would have otherwise lost!”
- Brian Shrimp owner at Green Elements Lawn Service, https://www.greenelementsstl.com/
“We’ve been very pleased with Call Porter just two months into working together. The experience so far has been excellent. So far, they’ve answered 383 calls, and 183 were requested follow-ups. Their team reliably answers calls on time and ensures any missed calls are promptly returned, all without us needing to hire additional full-time staff. With around-the-clock coverage, including overnights and weekends, it’s been a no-brainer for our business. The 24/7 availability has been a game-changer, and the information is delivered quickly and accurately. The professional, U.S.-based team has been critical to maintaining a high standard of service. It’s been a great experience.”
- Richard McDonald, owner of Perks Tree Masters, https://perkstreemastersms.com/
If you offer a valuable home service to your local area, you don’t want leads going elsewhere or giving up because you don’t get to the phone on time.
Use US-based, trained reps that will immediately — and professionally — answer the phone in your company name!
Book a free live demo with them today!